AI / knowledge

A RAG service
for your content.

Search and answers grounded in company content, with access controls, source references, and quality checks on your real questions.

RAG

Search

Sources

Evaluation

First

Content review

Then

Retrieval and access

Outcome

Answer with sources

When it helps

An answer needs evidence in your content.

Policies, contracts, knowledge bases, and internal documents change. A generic chat does not know which version is current or what each person may access.

RAG fits when retrieving context and grounding answers solves the problem. Review content quality and real user questions before designing the system.

01 /

Content is scattered

Useful information is spread across documents and systems.

02 /

Answers need sources

Users need to see where a claim came from and whether it is current.

03 /

Access varies by user

Retrieval and answers must respect document permissions.

Building the service

Validate retrieval before polishing answers.

01 /

Collect questions

Common tasks and examples of good answers.

02 /

Prepare content

Sources, updates, chunking, metadata, and access.

03 /

Build retrieval

Check whether the right documents appear for test questions.

04 /

Evaluate answers

Sources, accuracy, abstention when evidence is missing, and cost.

Example approach

Search across internal technical documentation.

Build a test set from common questions. Retrieve current sections with access checks and answer with references. When evidence is missing, the interface should say so rather than invent an answer.

Sources and constraints follow a review of the company content.

Retrieval + generation

An answer you can verify.

Sources · access · evaluation

Questions

Do we need a custom model?

The first question is often retrieval and content quality. Model choice follows use-case and constraint testing.

How do we avoid stale answers?

Define index updates, source version metadata, and checks that answers reference current content.

What if the documents lack an answer?

The service should say that evidence is insufficient or route the question to a person.

Next step

Describe your challenge.

Describe the system, goal, and constraints. You will receive a proposed next step, delivery format, and plan for technical oversight.