01 /
Content is scattered
Useful information is spread across documents and systems.
AI / knowledge
Search and answers grounded in company content, with access controls, source references, and quality checks on your real questions.
RAG
Search
Sources
Evaluation
First
Content review
Then
Retrieval and access
Outcome
Answer with sources
When it helps
Policies, contracts, knowledge bases, and internal documents change. A generic chat does not know which version is current or what each person may access.
RAG fits when retrieving context and grounding answers solves the problem. Review content quality and real user questions before designing the system.
01 /
Useful information is spread across documents and systems.
02 /
Users need to see where a claim came from and whether it is current.
03 /
Retrieval and answers must respect document permissions.
Building the service
01 /
Common tasks and examples of good answers.
02 /
Sources, updates, chunking, metadata, and access.
03 /
Check whether the right documents appear for test questions.
04 /
Sources, accuracy, abstention when evidence is missing, and cost.
Example approach
Build a test set from common questions. Retrieve current sections with access checks and answer with references. When evidence is missing, the interface should say so rather than invent an answer.
Sources and constraints follow a review of the company content.
Retrieval + generation
An answer you can verify.
Sources · access · evaluation
Questions
The first question is often retrieval and content quality. Model choice follows use-case and constraint testing.
Define index updates, source version metadata, and checks that answers reference current content.
The service should say that evidence is insufficient or route the question to a person.
Next step
Describe the system, goal, and constraints. You will receive a proposed next step, delivery format, and plan for technical oversight.